Last updated: June 27, 2026
These terms govern use of the AI Front Desk chat assistant and related services ("the Service") operated by AI Front Desk ("we", "us"). By embedding the Service on your website or interacting with it, you agree to these terms.
AI Front Desk provides an embeddable AI chat assistant that answers visitor questions from a business-supplied knowledge base and collects booking requests. The assistant is software, not a human, and not a substitute for professional advice.
A booking made through the assistant is a request sent to the business. It is confirmed only when the business confirms it. We are not a party to any appointment, transaction, or service between a visitor and a business, and we do not guarantee availability, pricing, or fulfilment.
The assistant answers only from the knowledge base provided by the business and may occasionally be incomplete or inaccurate. Visitors should confirm important details (prices, hours, availability) directly with the business. The Service is provided "as is" without warranties of any kind.
You agree not to abuse, overload, reverse-engineer, or attempt to disrupt the Service, and not to submit content that is illegal, infringing, or abusive. We may rate-limit or suspend access to protect the Service.
Paid plans are billed as agreed at sign-up (currently a one-time setup fee plus a flat monthly subscription). Fees are described at the point of sale and may change with notice for future billing periods.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits, lost bookings, or data loss arising from use of the Service. Our total liability is limited to the fees you paid for the Service in the three months preceding the claim.
We aim for high availability but do not guarantee uninterrupted service. Maintenance, third-party outages, or factors outside our control may cause downtime.
Either party may stop using or providing the Service at any time. On termination we will, on request, delete client configuration and stored data in line with the Privacy Policy.
We may update these terms; the "last updated" date reflects the current version. Continued use after a change constitutes acceptance.
Questions about these terms: amffrontdesk.com.